I’ve been in PR for nearly ten years and was lucky enough to join the industry just as it started to become entangled with digital and social media, which enabled me to carve out a little niche for myself as a digital specialist since I happen to have a bit of experience in the online world.
Before PR I was a tech journalist for 13 years and, to be honest, it still sometimes feels strange not turning up to an editorial office every day.
When people ask me why I made the leap, I usually tell them that it seemed like the most logical progression, but the truth is that PR is a very different world to the kind of tech-magazine journalism I spent much of my life doing. I don’t feel like I made any sort of logical, smooth progression, I feel like I jumped right into the deep end of a completely new career.
The most noticeable change in your day to day life is that people stop treating you like you’re important, but I think all but the most deluded of journos would expect that, so it’s not worth dwelling on. There are other changes that I was less prepared for.
When I was a hack I lived in a little bubble that was protected from any kind of commercial reality, all I had to worry about was producing great articles and meeting deadlines (or at least, not missing them by too much). Most of the tech magazines I worked on had an atmosphere that was somewhere between a playground and a laboratory – lots of smart people in a room together, having fun and challenging each other. The suits always took care of the business side of things for us.
In a PR agency, you’re acutely aware from day one that you need to earn your keep: all that really matters is getting good results for the client and winning new business for the agency. This may seem perfectly obvious, but it can be a serious culture shock for somebody who’s only ever been judged on something as subjective as how well they can write.
When I was a journalist I was largely free to manage my own time as I pleased, so long as I showed up to the office occasionally and the work got done on time. PR agencies require their staff to fill in timesheets to account for every minute of their day because their staff’s time is, essentially, their chief commodity and they need to keep track of it closely. In all honesty, this is the one part of the PR industry I have always struggled to adjust to. I completely understand the need for it, I just hate having to do it.
Journos going into PR at a junior level are probably better equipped for the move, because they are most likely to be focusing on getting coverage and if they’ve got good contacts in their industry they’ll probably do quite well. At the more senior levels, it’s a different game entirely.
Firstly, you have to deal with clients, who can sometimes be difficult and demanding – they’ve invested significant budget in your agency, and they’re depending on you to do a good job, so they’re understandably going to want to make sure you’re doing your best to deliver on your promises, so that they can deliver on the promises they’ve made to their boss.
Secondly, you need to learn a lot more about budgeting and project management. Putting a magazine together has its own challenges, but running PR activities for major corporations requires a completely new skill set.
Finally, you have to learn to pitch and win new business – it’s a steep learning curve, and often requires the same kind of all-hands-to-the-pump attitude that magazines go through on deadline week. It’s good fun though, and the buzz you get from working on a winning pitch is one of my favourite things about the job.
One of the most interesting differences between journalism and PR is the attitude to creativity. All PR agencies strive for creativity, they hold brainstorms and run training sessions and hire consultants to help their teams be more creative, while on all of the magazines I’ve worked for, creativity just happens by itself.
I think the reasons for this are pretty much everything I’ve outlined above – it’s easier to be creative when there’s a distinct lack of pressure in your working environment. Obviously, PR agencies need that pressure, they need to get results for clients, win new business, track their staff’s time and all the rest of it, but ultimately that makes it so much harder for people to be as creative as they could be in a more relaxed atmosphere.
(Image credit: Ritesh Nayak)